Service Standard

Northside Hospital is committed to delivering the highest quality patient care; this is obtained by promoting/creating a culture of the highest service standard. This enhances both the patient care experience and the employee experience.

Click here to download the service standard


Service Vision

When a patient, family member or physician has an opportunity to choose a hospital, Northside Hospital will be their choice, not just because we deliver the best clinical care, but because we deliver care with an attitude that reflects excellent service and thus offers maximum value. We will treat each person who comes through our doors with dignity, respect, caring, and warmth. All employees will feel a sense of pride for every aspect of work we do at Northside. We are a community oriented care provider.


We are dedicated to the health and wellness of our community. As such we dedicate ourselves to being a center of excellence in providing healthcare of the highest quality… We pledge compassionate support, personal guidance and uncompromising standards to our patients in their individual journeys toward health of body and mind… To ensure innovative and unsurpassed care for our patients, we are dedicated to maintaining our position as regional leaders in select medical specialties… And to enhance the wellness of our community, we commit ourselves to providing a diverse array of educational and outreach program… This is our mission…


  • Joseph D'Agostino, MBA - Administrator
  • Rebecca Owens, RN - Director of Nursing
  • Richita Surana, MD - Medical Director


We understand that you have the right to choose where you perform your outpatient surgeries. We function as an extension of your practice and strive to deliver seamless experience for your patients. We pride ourselves on our efficiency and streamline processes, which can add more time back in your busy surgery day. If you are interested in learning more about developing a relationship with our facility to further enhance your practice, please contact our facility at 770-979-8200.


Gwinnett Advanced Surgery Center
2306 Wisteria Drive
Suite 100
Snellville, GA 30078
770-979-8200 Get Directions Surgery Center Monday: 7:00 a.m. - 3:30 p.m.
Tuesday: 7:00 a.m. - 3:30 p.m.
Wednesday: 7:00 a.m. - 3:30 p.m.
Thursday: 7:00 a.m. - 3:30 p.m.
Friday: 7:00 a.m. - 1:30 p.m.